Get customer service email for any company
Upset about a specific company customer support? Looking minutes on an utility bill to find a customer support phone number? Here is something to help you. What are the best support departments of Fortune 500 companies ? How can you reach them ? Yahoo is an American Internet corporation that is known internationally for popular sites like Yahoo Search, Yahoo Mail, Yahoo Finance, Yahoo Directory and a lot more. Close to 700 million people around the world visit Yahoo websites every month and have given the company a 33.4% customer service rating. An American retailer focusing on home improvement and construction, The Home Depot operates big-box format stores not only in the United States but also in Guam, Virgin Islands, Puerto Rico, Mexico, China and Columbia. Headquartered at the Atlanta Store Support Center in Georgia, it is the largest home improvement retailer in America and currently holds a 33.7% customer service rating.
Number two on ACSI’s list, grocery chain Trader Joe’s ranks high for customer satisfaction, partly because their checkout lines move swiftly and efficiently. The grocery store business is a tough one to be in, and keeping customers happy is paramount. According to Forbes, Trader Joe’s private label products, and fresh, organic produce, are significant factors in bringing people into the store and its customer service is what keeps them coming back. Don’t miss these company names you might be mispronouncing. The meal-kit business can be even more challenging than other food-based businesses. Take the case of Sun Basket, a lesser-known, organic alternative to the meal kit giants who have become household names. Sun Basket is carving out a customer-friendly niche for itself by catering to the needs of health-conscious consumers who follow hard-to-shop-for eating plans that feature protein customization, such as Paleo, pescatarian, and Lean and Clean.
Customer service has an impact on both existing customers and potential customers. A recent survey found that 68% of consumers would react by telling family and friends about a bad experience by posting it on a social network. And as each Facebook profile has an average of 155 friends, the reach of this experience can quickly reach thousands. However, there is great value in ensuring you deliver a positive customer service. A RightNow Technologies Customer Experience Report found that 86% of U.S. adults are willing to pay more for a better customer experience and 73% of U.S. adults said a friendly customer service made them fall in love with a brand. Not only will brands get happy, loyal customers but will see increased business.
The average response time for the best in class companies was 3 hours compared to the overall average response time, which was 12 hours and 10 minutes. This means that the right department at the best in class companies received the request at the right time, and was able to handle it accordingly. Furthermore, 62% of companies did not respond to customer support emails (Tweet this!). Based on these findings, its’ clear that the best in class customer service companies have the correct support procedures in place. To respond to all customer support emails, start out by setting up rules in your customer service software or email client, to allow you to automatically forward a request to the correct department. Secondly, when a customer asks a question, don’t ignore it. If you ignore your customers, they will ignore you and eventually shop elsewhere.
Searching for a customer service phone number? This website is specialzed on offering lightning fast access to details related to any big company client support section, with a lot of additional information, like phone contacts, email, live chat addresses and so on. See extra info about Customer service number.
